ITIL® 4 Foundation (2-days) - Including Exam
This 2-day course ITIL® 4 Foundation provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. There is also a lot of attention for the 15 Practices (or as they were called in the previous ITIL editions: the processes).The training also prepares delegates for the ITIL®4 Foundation Certificate Examination. The training is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.
This course is extremely suitable for anyone who already has experience with ITIL and wants to pass the exam via this shorter route. For more in-depth training and for participants without any ITIL experience, we recommend the 3-day ITIL® 4 Foundation course.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
3 courses found
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- Delivery Format: Virtual Learning
- Date 11-12 July, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 19-20 September, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 05-06 December, 2024
- Location: Virtual
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